662bet Privacy Policy

1 Introduction and Scope

662bet is an online gaming and sports betting platform that provides casino games, slots, and betting services on cricket and other sports for users in Bangladesh. This Privacy Policy applies to the 662bet website, mobile application, and all related services.

The purpose of this policy is to clearly inform you about what types of information we collect, why we collect it, how we store it, and in what circumstances it may be shared with third parties. We place the highest importance on users' right to privacy.

This policy applies to individuals aged 21 years or older. Opening a 662bet account or using the platform is not permitted for anyone under 21 years of age.

2 Information We Collect

2.1 Information Provided at Registration

When opening an account on 662bet, you voluntarily provide certain information. This includes:

• Full name and date of birth
• Mobile number and email address
• Preferred username and password
• Banking and mobile financial service account details (bKash, Nagad, Rocket, Upay)
• KYC documents required for identity verification

2.2 Automatically Collected Information

When you use our website or app, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Time and duration of site visits
• Pages visited and features used
• Cookies and similar tracking technologies

2.3 Transaction-Related Information

Information related to deposits, withdrawals, and betting activity is stored in our system. This includes transaction amounts, times, methods, and outcomes.

3 Purpose of Data Collection

There are specific and legitimate reasons behind collecting your information. We use this information for the following purposes:

1. Account Management and Identity Verification: To complete the registration process and ensure account security.
2. Financial Transaction Processing: To accurately complete deposits and withdrawals. The minimum deposit on 662bet is ৳300 and the minimum withdrawal is ৳500.
3. Customer Support: Your account information is used to provide assistance via live chat and email.
4. Fraud Prevention and Security: To detect unauthorized access and fraudulent activity.
5. Promotional Communications: To inform you about bonuses, offers, and updates, with your consent.
6. Responsible Gaming Monitoring: To analyze usage patterns and help keep your gaming experience healthy.

4 Data Storage and Security

662bet uses industry-standard security technologies to keep your personal information safe. All sensitive data stored on our servers is protected through SSL (Secure Socket Layer) encryption.

Our data security measures include:

• All data transmissions protected with 256-bit SSL encryption
• Passwords stored in encrypted form — no staff member can view them directly
• Regular security audits and vulnerability testing
• Server access strictly limited and controlled
• Automated detection of suspicious activity

Your information is retained only for as long as necessary. Even after account closure, some information may be kept for a defined period to meet legal obligations.

5 Sharing Information with Third Parties

662bet never sells or rents your personal information under any circumstances. However, information may be shared in the following limited situations:

5.1 Service Provider Partners

Only the information necessary to provide services is shared with payment processors (bKash, Nagad, Rocket, Upay, and bank transfers), technology service providers, and game software suppliers. These partners are contractually bound to maintain the confidentiality of the information.

5.2 Legal Requirements

Where we have a legal obligation to provide information in response to a court order or a valid request from a government authority, we will comply. Where possible, you will be notified in advance.

5.3 Fraud Prevention

In cases of money laundering or serious fraud, relevant information may be provided to the appropriate investigating authorities.

6 Cookies Policy

The 662bet website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve the functionality of the site.

The types of cookies we use:

• Essential Cookies: To maintain login status and ensure security — the site cannot function properly without these.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand how the site is used and make improvements.

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some site features to stop working correctly.

7 Your Rights

You have certain specific rights regarding your personal information:

1. Right to Access: You may request to know what information we hold about you.
2. Right to Correction: You may request that incorrect or outdated information be updated.
3. Right to Deletion: You may ask for your information to be deleted, beyond what is required by legal obligations.
4. Right to Object to Processing: You may request at any time that marketing communications be stopped.
5. Right to Data Portability: You may request your information in a portable format.

To exercise these rights, contact our customer support team directly. We provide assistance in Bengali and English via 24/7 live chat and email.

8 Policy on Minor Users

662bet strictly prohibits providing services to individuals under 21 years of age. We do not knowingly collect information from any minor. If a minor attempts to use our platform, their account will be cancelled and all stored information will be deleted.

We believe in responsible gaming and strictly follow the KYC process for age verification.

9 External Links and Third-Party Platforms

The 662bet platform includes content from game software providers (such as Pragmatic Play, PG Soft, JILI, Evolution, Spribe). These third-party platforms have their own privacy policies and may independently collect certain technical information. 662bet is not responsible for the data collection practices of these third parties.

10 International Data Transfers

662bet's servers and service infrastructure may be located outside Bangladesh. For data transfers, we ensure that appropriate data protection measures are in place and that applicable laws are followed.

11 Changes to This Policy

662bet reserves the right to modify or update this Privacy Policy as needed. For significant changes, advance notice will be sent to the email address or mobile number used at registration.

Continued use of the platform after a policy change will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly.

To learn more about 662bet, read our About Us page, which contains information about the platform's services and goals.

12 Contact

If you have any questions or concerns about this Privacy Policy, please contact our customer support team:

• Live Chat: 24/7 direct support
• Email: [email protected]
• Support languages: Bengali and English

For general questions, you can visit our Frequently Asked Questions (FAQ) section — you will find answers to many questions about accounts, payments, and services there.